Route-Margin / Support

Help for the
road ahead.

Questions, bug reports, and feedback for the offline load-profit calculator built for owner-operators.

Email support  →

Tell us what happened.

Email 1535883467@qq.com for help with Route-Margin, bug reports, or purchase-related questions. We aim to review support messages as promptly as possible.

For a faster diagnosis, include:
Your iPhone model, iOS version, Route-Margin version, the steps that led to the issue, and a screenshot if the layout or result looks incorrect. Please remove any information you do not want to share.

Quick answers.

Does Route-Margin require an account?

No. Route-Margin works without registration or login.

Can I use the app offline?

Yes. Core calculations and saved history work offline. Route-Margin does not need a remote service to calculate an estimate.

Does the app upload my load details?

No. Your vehicle profile and recent estimates are stored locally on your device. A summary leaves the app only when you deliberately use the iOS share sheet and choose a destination.

How is estimated profit calculated?

Route-Margin subtracts estimated fuel, variable mileage costs, fees, tolls, and other entered costs from gross pay. Results depend entirely on your inputs and assumptions.

Does Route-Margin provide financial or legal advice?

No. Results are estimates for planning purposes. Route-Margin is not a tax, payroll, legal, ELD, dispatch, navigation, load-board, or fuel-price service. Confirm settlement terms and operating costs independently.

How do I delete my data?

You can delete estimates, clear history, or clear all local data from the app's settings. Deleting the app also removes its locally stored data, subject to your device backup settings.

Where can I read the privacy policy?

Read the Route-Margin Privacy Policy.